On average, Hilo customers collected $205 in rewards and curtailed their energy consumption by 393 kWh during the 2024-2025 season: a new record!
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01— Challenges
Challenge season
With the storms and cold snaps, this winter was particularly busy. Our customers took on 30 challenges between December and March.
During peak periods, they agreed to reduce their electricity consumption to help take pressure off Hydro-Québec’s power grid.
Participation in Hilo challenges
Pressure on Hydro-Québec’s power grid
02— Rewards
Great rewards
Thanks to the commitment and work of Hilo community members, this season was a flurry of well-deserved rewards!
An average of about $0 per challenge
Total average reward of$0
03— Energy efficiency
Energy efficiency
Hilo is also a great way to protect the environment. By consuming energy wisely during periods of high demand, we avoid having to import energy from less green sources and free up energy supply for the electrification of transportation, amongst other projects.
Our customers each curtailed an average of393 kWhover the season
That’s equal to280 dryer cycles per customer
04— Participation
A collective effort
Our clients are committed to the planet and to taking action. They accepted 97% of our challenges.
Amongst the three challenge participation modes, the Extreme mode was the most popular!
0%An average challenge success rate of
0%Moderate
mode
0%Bold mode
0%Extreme mode
05— Summary
Together, we can do more!
These results show a genuine desire on the part of the Hilo community to reduce its energy consumption.
The Hilo challenge season in numbers
%
Average participation rate for challenges
%
Average success rate of challenges
$
Average total reward per customer
$
Average reward per challenge
kWh
Average curtailment per customer per challenge
kWh
Average curtailment per customer for all challenges
MW
Average power reduction
challenges
From December 1, 2024, to March 31, 2025